At Hotspot KSA ("Hotspot," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal data you share with us through our website, LinkedIn Lead Gen Forms, campaign forms, contact forms, event registrations, or any other official communication channels.
This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the rights you may have under applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law.
Who We Are
Hotspot KSA provides event technology, audiovisual solutions, LED screens, event production, activations, technical setups, and related corporate event services.
For privacy-related questions, you may contact us at:
- Email: sales@hotsspots.com
- Company: Hotspot KSA
- Country: Kingdom of Saudi Arabia
Personal Data We Collect
We may collect personal data when you:
- Submit a LinkedIn Lead Gen Form.
- Fill out a contact form on our website.
- Register interest in a campaign, event, competition, or offer.
- Contact us through email, phone, WhatsApp, social media, or any official channel.
- Request a quotation, proposal, consultation, or meeting.
The personal data we may collect includes:
- Full name
- Work email address
- Mobile number
- Company name
- Job title
- City
- Company size
- Industry or business sector
- LinkedIn profile or company page, if provided
- Event requirements or campaign responses
- Any information you voluntarily provide through forms or messages
- For campaign forms, we may also collect information such as your nomination details, event preferences, expected number of attendees, and the person best suited to coordinate with Hotspot.
How We Use Your Personal Data
We may use your personal data for the following purposes:
- To respond to your inquiries.
- To contact you about Hotspot services, campaigns, offers, or events.
- To process your campaign, competition, or event submission.
- To verify eligibility for campaigns or offers.
- To coordinate meetings, proposals, quotations, or event requirements.
- To manage customer relationships and follow up on business opportunities.
- To improve our services, campaigns, and communication.
- To comply with legal, regulatory, or contractual obligations.
- To protect our rights, systems, business operations, and legitimate interests.
- If you submit your information through a LinkedIn Lead Gen Form, we will use the information for the purposes described in the form, such as contacting you about the relevant campaign, offer, event, or service.
Legal Basis for Processing
We process personal data where we have a valid reason to do so, including:
- Your consent, when you submit a form or agree to be contacted.
- To respond to your request or inquiry.
- To take steps before entering into a business relationship or contract.
- To perform a contract with you or your company.
- To comply with legal or regulatory obligations.
- To pursue legitimate business interests, provided such interests do not override your rights.
Sharing Personal Data
- We do not sell your personal data.
- We may share your personal data only when necessary with:
- Hotspot employees or authorized team members.
- Service providers who help us manage forms, campaigns, CRM systems, email, hosting, or marketing operations.
- Event partners, suppliers, or technical providers when needed to deliver a requested service or campaign.
- Governmental, regulatory, or legal authorities when required by law.
- Professional advisers, such as legal, accounting, or compliance consultants.
- Any third party that processes personal data on our behalf should handle it only for the agreed purpose and protect it appropriately.
International Data Transfers
Some tools or service providers we use, such as advertising platforms, CRM systems, cloud storage, email services, or analytics tools, may process or store data outside the Kingdom of Saudi Arabia.
When personal data is transferred or processed outside Saudi Arabia, we aim to apply appropriate safeguards in line with applicable data protection requirements.
Data Retention
We keep personal data only for as long as necessary for the purposes for which it was collected, including campaign management, business follow-up, customer relationship management, legal requirements, accounting records, dispute resolution, and compliance obligations.
For campaign and lead generation data, we may retain your information for a reasonable period to manage the campaign and follow up on relevant business opportunities, unless you request deletion or applicable laws require a different retention period.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable laws and regulations, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, where applicable.
- Withdraw consent where processing is based on consent.
- Object to certain types of processing, where applicable.
- Request information about how your personal data is used.
- Request a copy of your personal data, where applicable.
To exercise your rights, please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before responding to your request.
Marketing Communications
If you submit your details through our website, LinkedIn Lead Gen Form, or campaign forms, we may contact you about the specific campaign, service, event, offer, or business opportunity related to your submission.
You may request to stop receiving marketing communications from us at any time by contacting us through the details provided in this policy.
LinkedIn Lead Gen Forms
When you submit information through a LinkedIn Lead Gen Form, LinkedIn may automatically populate certain fields from your LinkedIn profile, such as your name, email, company, job title, or other professional information.
By submitting the form, you agree that Hotspot may receive and use the submitted information for the purposes described in the form and in this Privacy Policy.
For additional information about LinkedIn's own data practices, please refer to LinkedIn's privacy notices and settings.
Children's Data
Our services, campaigns, and forms are intended for business and professional audiences. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, campaigns, legal requirements, or data practices.
The updated version will be posted on our website with a revised "Last Updated" date.
Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or the way we handle personal data, please contact us at:
Hotspot KSA
Email: sales@hotsspots.com
